Workforce management concept, Stadtwerke Leipzig GmbH, Germany

FIT-Projekt: Workforce-Managementsystem

Against the background of the already implemented optimization of business procedures, the client plans to introduce computer-aided order handling, with the aim of optimizing work flow, from contract award to billing, on the basis of flexible procurement, that is legally watertight and audit-proof. Fichtner IT Consulting assists in EU-wide tendering for supply, with any needed software customization, and integration into the IT landscape.

 

Tendering is on the basis of specifications and a requirements portfolio drawn up by Fichtner IT Consulting. Alongside the client’s relevant obligatory service procedures in its network operating department, the specifications lay down general project and framework conditions together with specific IT requirements for implementing computer-aided order handling.