BGI Customer Analytics
Comprehensive and prognostic customer insight
Our Customer Analytics solution framework provides utilities with valuable support concerning the management of their customers. The solution offers a complete 360-dgree view on all customers and their distribution pattern.
Customer Analytics addresses marketing and sales oriented issues that are currently vital in the energy market:
- How valuable is a specific customer?
- Which customers live in areas with a high statistical customer churn rate?
- Are there certain areas and consumer groups where customer churn rates or the number of new customers are conspicuously high?
- Are there any apparent trends?
BGI Customer Analytics is part of our proven Business Geo Intelligence solution series. Learn more about BGI.
- Project management
- Conception & consulting
- Market data expertise
- Roll-Out Support
- Peter Brack
- Executive Manager and Manager BGI