BGI Customer Analytics

Comprehensive and prognostic customer insight

Our Customer Analytics solution framework provides utilities with valuable support concerning the management of their customers. The solution offers a complete 360-dgree view on all customers and their distribution pattern.

Customer Analytics addresses marketing and sales oriented issues that are currently vital in the energy market:

  • How valuable is a specific customer?
  • Which customers live in areas with a high statistical customer churn rate?
  • Are there certain areas and consumer groups where customer churn rates or the number of new customers are conspicuously high?
  • Are there any apparent trends?

BGI Customer Analytics is part of our proven Business Geo Intelligence solution series. Learn more about BGI.


Our services:

  • Project management
  • Conception & consulting    
  • Market data expertise    
  • Implementation    
  • Roll-Out Support

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